Onboarding Video Production

High-Impact Video Content for Life-Saving Gear and Beyond

Are you losing customers because they don't know how to use your product?

Offer Your Clients Personalized Product Support

Have you ever downloaded an app to your phone then deleted it later on without ever using it?
This is super common: According to Synthesia research on customer onboarding, 80 percent of users have deleted an app because they didn’t know how to use it. In general, a staggering 55 percent of people will return a product because they didn’t understand how it works.
Onboarding new customers—no matter what type of product or service you’re selling—is critical, and it’s easy to see why. If your customers know and understand how to use your product, they are much more likely to recognize its value. And if they recognize its value, they’re far less likely to request a refund—and much more likely to make a repeat purchase.

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Check out this sample video we made for Main Street Recruitment

Check out this sample video we made for Health 360 Fitness Center

Onboarding Videos

WHAT'S INCLUDED

In-Studio Interview
Script Writing
Keyword Research
Caption Content Writing
Description Content Writing
Post Uploading Scheduling
Live-Action Video Recording
Intro/Outro Graphics
Animated Title Cards
Voice-Over Narration
Royalty-Free Music
2 Revisions
Dedicated Account Manager

Standard Timeline: 3 - 5 weeks

We recommend using video for customer onboarding, and here’s why:

What’s the best way to onboard new customers, you ask?

Videos positively impact customers’ purchasing decisions. According to video marketing research by Wyzowl, 96 percent of marketers in 2023 agree that videos have helped increase user understanding of their product or service. In addition to retaining your current customers, having a robust product support offering can also help attract new people to your brand.

How can you use customer onboarding videos to your advantage?